FAQ

Where is Van Fossen Rentals located?

Van Fossen Rentals is located at 2507 W Beverley Street, Staunton, VA 24401.

What are the office hours?

The office is open Monday - Friday from 8:00 AM to 4:30 PM and on Saturdays from 8:00 AM to 12:30 PM.

What are the access hours?

Access your storage unit 7 days a week from 7:00 AM to 9:00 PM.

When can I move in?

If the storage unit or parking space that you need is available, you can move in anytime during normal business hours.

How much notice needs to be given before I move out?

We offer flexible month-to-month leases, but we require a 10-day notice before you move out.

What documentation do I need to rent a unit?

We require a government-issued photo ID such as a driver’s license, state ID, or passport.

How do I make a payment?

Pay your storage bill in person or mail a check or money order. We also offer online bill payments or sign up to have your payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payment do you accept?

We accept checks, cash, money orders, VISA, MasterCard, American Express, and Discover.

How do I determine which unit size to rent?

Use an online storage calculator or call a manager for assistance. Be sure to have an idea of everything you intend to store along with the quantity.

What items am I NOT allowed to rent?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Contact us if you have questions regarding a specific item.

For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!